Toolkit 1 – Inclusion and accessibility

The resources in this chapter can help you to understand straightforward changes which you can make that will go a long way to making your digital content more accessible.

Digital inclusion and accessibility is not just about integrating technology to help those who require a screen reader – there is much more that can be done. From writing content in plain language to ensuring that your website can be navigated by keyboard alone, there are myriad ways you can make your digital services more inclusive and accessible.

Digital inclusion and accessibility

1. 2020: An extraordinary year of working for better digital inclusion

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2. Accessibility is more important than ever

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3. Inclusion Scotland’s guide to accessible social media

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4. Understanding digital accessibility from NCVO

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5. SCVO’s Digital Inclusion Planning Template

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6. NCVO guide to doing more for digital inclusion

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7. Blog post from Reason Digital on 7 ways charities can embrace technology to improve their services

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8. AbilityNet’s factsheets

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9. Clwyd Alyn combines digital inclusion training with calming therapy and reminiscence

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Digital toolkit chapters

Find out more about how to easily implement digital evolution in your organisation using our digital toolkit.

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Toolkit 2 - Data for decision making

In this chapter, we have compiled a list of resources which will demystify data terminology, and explain how you can use the information you already have in your...

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Toolkit 3 - Service design

This chapter we have collected the best resources to help you understand service design. If your job involves creating services for your customers, clients, or beneficiaries, then it...

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