Transforming Social Care – how to “Eat the Elephant”

20 March 2023

Most people accept that we need to improve Social Care, even, or perhaps especially, the staff who are battling so hard to keep the plates spinning. It just seems too difficult, too expensive, too complicated and too important to risk disrupting the existing services to push through proper transformation. And does anyone even know what an improved system would look like and how to do it?

YES! We do!!

Cwmpas has spent the last few years working with Welsh Government, Local Authority Social Care Commissioners and co-ordinators, care givers and the people and families who receive care. We have developed a collaborative and agile approach to guide organisations through the cycle of service evaluation, re-design and delivery. The principles of the Social Services and Well-being (Wales) Act 2014 (the Act) can be used to generate rationale and practical building blocks, to transform the service. Outcomes for people is the lynchpin holding together and driving the four stages of the process, Understanding the principles of the Act, Evaluation, Redesign and Service delivery.

Download our step-by-step guide

Our five-step guide will show you how to use the principles of Social Services and Well-being Act to increase social value models of delivery.

In his first speech as Prime Minister Boris Johnson promised to fix the crisis in social care once and for all. He followed in a tradition of promises as far back as Tony Blair who said back in 1997 that he didn’t want our children to grow up ‘in a country where the only way pensioners can get long-term care is by selling their home’. In the interim, white papers, green-papers and consultations have been produced but so far, the system does not appear to be markedly improved.
Social care staff are weary of a system bulging at the seams and wary of efficiencies or improvements that they are expected to deliver. It is understandable that they look for practical suggestions and real-life evidence of how things can change, rather than rhetoric.
Cwmpas has been working with Social Care teams in Cardiff and West Wales to roll out social care change which delivers against the Act. We have a methodology which builds upon the assets in the location, engages with people, social care teams, local organisations and businesses, working to generate positive outcomes for all involved in social care. We have real-life examples of co-production working in practice; people supported to increase their confidence, skills and independence; opportunities for training and work created; and social and monetary value generated.

Any sizeable beast can be eaten if you break it into manageable, digestible chunks. If you need help to eat your elephant, please contact us.