Cwmpas announces range of digital inclusion guides to lead the way to digital wellbeing in Wales
Cwmpas’s Digital Communities Wales (DCW): Digital Confidence, Health and Well-being team is the leading authority on digital inclusion training in Wales.
DCW has produced a range of digital inclusion training guides to support the people of Wales, aimed at the programme’s thematic areas of focus: Health, Social Care, Social Housing, Older People, Ethnic Minority Communities, and Gypsy, Roma and Traveller Communities.
There is significant potential for digital inclusion to improve the health and well-being of older people and people with a long-term health condition in Wales. The rapid growth in digital technologies offers amazing opportunities for people to actively participate in their care and improve their health and well-being.
There is a serious risk that people who are digitally excluded get left behind, creating further health inequalities.
Jocelle Lovell, Director of Inclusive Communities, said:
“Bridging the digital divide isn’t just about technology – it’s about fostering a sense of inclusion, empowerment, and lifelong learning. Together, we can create a more digitally inclusive society.
“We know that the best way to reach the people at risk of being left behind in the ever-changing digital landscape is to work with the organisations and communities that directly support them.
“Having the access, skills, confidence, and motivation can enhance people’s capabilities for using the internet and technology.”
Digital Communities Wales supports organisations that are working with digitally excluded people. At a significant risk of exclusion are people from Gypsy, Roma and Traveller communities, as they face more barriers than most. Those barriers can include lack of access to broadband on sites, difficulty with subscription access due to lack of a fixed home address, literacy and communication skills.
DCW also supports people from ethnic minority communities in Wales to benefit from obtaining digital skills, which can improve social interaction, accessing information and services, and staying safe online. The programme also works extensively with registered social landlords operating across Wales who are in a strong position to support tenants, and members of the community, with increasing their digital skills, confidence and wellbeing.
Having digital skills can enhance social connections, enable access to information and provide access to online services.
Cwmpas now offers a range of practical and useful online digital training guides via the Digital Communities Wales programme, with topics covering online safety, virtual reality, an online safety resources leaflet, accessibility guide, and step-by-step instructions on creating an account for Alexa or Google Assistant on smart devices. The links to those are listed below.
By using and promoting these guides and partnering with Cwmpas, organisations can empower individuals to engage confidently with technology and the online world.
Please get in touch to find out more.
Cwmpas digital training guides
Click on the links below to access Cwmpas’s Digital Communities Wales digital inclusion training guides.
- Apps for well-being and independence: Wellbeing and mindfulness, games, quizzes and activities, and music and entertainment.
- Digital and Health Literacy: Accessing NHS Wales websites, accessing reliable health information online, and digital tools for supporting your health.
- Online Safety Resources Leaflet: Check a website is secure, create secure online accounts, and keep your device up-to-date
- Critical Thinking online: What is critical thinking? Disinformation and misinformation, filter bubbles and echo chambers on social media, and AI, or Artificial Intelligence.
- Social media and understanding boundaries: Public by default, change your privacy settings, avoid oversharing information online, and THINK before you post.
- Accessibility Guide: About accessibility, accessibility on your device, voice control, screen readers, and magnification.
- Account creation guide for Alexa or Google Assistant on smart devices: About smart devices, account creation, and setting up your smart device.
- Digital tools to support people living with dementia: Digital support for those living with dementia, and things that technology can help with.
